Digital Studio

What do you mean by a Chatbot?

Why do we use Chatbot for businesses? How has it changed the way we have been handling our day-to-day activities? These are some of the questions for which you might be seeking an answer. Let us take you through it.

A Chatbot is nothing but a service which leverages artificial intelligence (AI) technologies. You have the freedom to interact with this while leveraging a chat interface. You can notice that a Chatbot has the ability to be quite functional and solve any business problems without any human intervention. Any engaged site visitor would be able to convert into any kind of purchasing activity.

You can use Chatbot development tools to carry out many kinds of automated actions. With Chatbots, you can initiate and respond to any user requests.

How do Chatbots Work?

There are two kinds of Chatbot tools: They are linguistic, which is rule-based chatbots or machine learning, otherwise known as AI chatbots models. 

Where are Chatbots Used?

We have been using Chatbots at various places that are familiar to us. Let’s take a few examples:

  • E-commerce Chatbots: This would enable us to buy different goods along with services.
  • Watcher Chatbots: This can alert everyone to handle specific events such as flight delay and scheduled meetings. 
  • Banking and trading Chatbots: This is to handle your financial services such as invoices, bank statements and ledgers.
  • Workflow Chatbots: This can automate your entire HR, sales, admin and operations related tasks.
  • IoT Chatbots: This can help us to connect smart cars, homes, and devices.
  • Personal Assistant Chatbots/Virtual Assistant: This can let you manage scheduling, communications, along with other personal tasks. Virtual Assistants can help you to conduct tasks. It can create the best user experience.
  • Sales Bot: This would allow you to find the target audience and close more deals.
  • Customer Support: Whenever customers have any queries related to the products, this app comes into picture. It can solve customer queries easily.
  • Messaging Bot: These chatbots can be used on websites.
  • Voice-Based Chatbots: With voice-based chatbots, you can interact through human voice and accept oral commands. More organizations have started adopting them.

In addition, Chatbots leverage technologies such as Microsoft BOT framework, Amazon Lex, Google Dialog Flow and IBM Watson services. Pattem Digital leverages it to provide the best Chatbot development service.

Why choose Pattem Digital as your Chatbot development company in India?

We are industry experts in creating the most revered Chatbot development services in the market. We handle everything from documentation to maintenance. Write to us at and we will be happy to work as your Chatbot app development company on your requirements. Contact us if you need more support from our Chatbot service providers.


Recommended Case Studies

Bank easy with us
25th January, 2018
Bank easy with us
E-commerce Redefined!
25th January, 2018
E-commerce Redefined!